At Profile, protecting sensitive information is more than a requirement. It’s a core part of how we build and deliver our platform. Our clients trust us with data that matters, and we take that responsibility seriously.

Our Philosophy

We follow a security-first, privacy-by-design approach. Every stage of our product lifecycle, from development, to infrastructure deployment, to ongoing operations, is guided by three principles:
  1. Confidentiality – Only the right people have access to the right data, at the right time.
  2. Integrity – Data remains accurate, consistent, and protected from unauthorized change.
  3. Availability – Systems are designed to be resilient, ensuring access when you need it.

Development Practices

  • Rigorous standards: Security considerations are embedded into our coding practices, peer reviews, and testing.
  • Continuous improvement: We evaluate new vulnerabilities, threats, and compliance requirements as part of our regular release cycle.
  • Least privilege access: Engineers and staff only receive the minimum access necessary to perform their role.

Infrastructure Safeguards

  • Defense in depth: Multiple layers of safeguards ensure that even if one control fails, others remain in place.
  • Encryption everywhere: All sensitive data is encrypted in transit and at rest.
  • Monitoring & detection: Traffic and access are continuously monitored to prevent, detect, and respond to potential issues.
  • Resilience: Redundancy and backup strategies minimize downtime and data loss.

Compliance & Transparency

  • Global standards: Our practices align with widely recognized privacy and security frameworks.
  • Client control: Data can be exported or deleted upon request, ensuring you remain in control of your information.
  • Documentation: Our Trust & Compliance Portal centralizes security policies, disaster recovery plans, and compliance resources.
  • Higher education readiness: For university clients, an up-to-date HECVAT is available upon request.

Our Commitment

Security isn’t a feature we add on top — it’s a foundation we build on. By combining rigorous engineering, layered infrastructure controls, and clear client rights, Profile provides a platform that organizations can trust for the long term.
For full details, see our Terms of Service, Privacy Policy, or visit our Trust & Compliance Portal.