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If you ever forget your password, follow these steps to set a new one and restore your access to Profile.

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Reset a User Account Password

  1. Click “Forgot your password?” in the Login view.
  2. Provide your email address in the Password Reset request form.
  3. Follow the link in the email sent to your inbox.
  4. Set a new password.
  5. Provide your MFA token.
With that your new password is set and you’ll be logged into Profile. As long as you have access to the email address associated with your user account, you can repeat this process as needed.